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Customer reviews of Mount Vernon Motors Ltd
At Mount Vernon Motors Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Mount Vernon Motors Ltd
Based on 34 customer reviews
Outstanding trusting respectful business
By Robert A on 05 February 2020 | Purchase not verified
I bought a white mercedes e class from mount vernon motors in january and what a pleasure it has been I have delt with bigger car company's and non compare to the honesty respect and non sale chasing experience I didn't get pushed in to buying the car Alan came out explained about the car to me then left me my partner and daughter the keys to sit and think about it see how the car felt 10 mins went buy and I went to seal the deal I delt with Alan we picked the car up next day this company will look after you give you piece of mind and treat you with the ultimate respect for a small business it is so nice to see that a company that will go above and beond to deliver you out standing customer service and non worry motoring I couldn't be any more happier with the decision to buy from here and will recommend to family and friend and would definitely be buying from here again thankyou to allan and his team yous are a outstanding trusting and respectful business business
Non existent warranty
By Alastair E on 29 January 2020 | Purchase not verified
First the positives, bought a great Honda CR-V car is everything we need and the sales process handled in a friendly and professional way. On the test drive I shared the observation the steering felt strange but was assured at the time there were no issues and I accepted that. As I was intending to take it abroad, I wanted to ensure that mechanically all was good so I took it to an authorised Honda Service Centre who diagnosed the root cause of the steering as leaking oil from the differential. I had the repair done along with other items which would be an MOT fail (Corroded through Exhaust). When I shared this with Mount Vernon Motors I was told that because I'd gone ahead and had the repairs done, none of this was covered. I never got written terms for the 3 month warranty and in hinsight that was a mistake on my part, so beware! Its a shame as I am really pleased with the car and even a token gesture would have left me recommending to friends.
By James H on 10 September 2019 | Purchase not verified
Some lovely cars on show at Mount Vernon. I went to view a Fiesta for my son and couldn’t make my mind up between the original Fiesta that I saw on Autotrader and a few other cars on the forecourt. The staff were also very professional.
By Louis H on 21 March 2019 | Purchase not verified
I bought a car from here a few weeks ago and couldn't be happier with the service! Everyone was friendly and patient as I needed finance. Would definitely recommend.